Effective communication is a cornerstone of successful interactions with people, no matter whether your relationship with them is personal or professional. As it relates to...

I recently attended the 2024 Health Care Compliance Association (HCCA) Managed Care Conference, and it was great to attend sessions and network with professionals and exhibitors...

I always find it energizing to look back at the past year, and shift focus to what sits at the top of the risk list for the upcoming year. Here are some best practices and tips...

The updated General Compliance Program Guidance (GCPG) from the Office of the Inspector General (OIG) is an extremely helpful reference with an easy-to-understand user’s guide. As...

Last month, the Office of Inspector General (OIG) published a new, user-friendly, 91-page General Compliance Program Guidance (GCPG). It is meant to be a helpful reference for...

It’s finally here. The long-awaited, new OIG General Compliance Program Guidance (GCPG) has been released, all 91 pages of it. If you have not viewed it yet, click here: ...

Did you ever play “Hot Potato” as a kid? It was one of my favorite games back in the day, and my classmates and I always used to play at recess.

“As previous OIG compliance guidance(s) are retired to ‘archival’ status, we all should recognize that the original guidance may have been the most important document ever...

Wikipedia describes listening as “giving attention to sound or action.” This overly simplistic definition fails to address the inherent challenges that keep many people from being...

The U.S. Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) and the Federal Trade Commission (FTC) recently issued a warning regarding online tracking...