Wikipedia describes listening as “giving attention to sound or action.” This overly simplistic definition fails to address the inherent challenges that keep many people from being...

The U.S. Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) and the Federal Trade Commission (FTC) recently issued a warning regarding online tracking...

I’ve had the privilege of leading and being part of compliance teams at non-profit providers, for profit payors, start-ups, and regulators. Regardless of the business model,...

As compliance officers, we are continually placed in a position to influence the actions of others and help shape our organization’s compliance culture. Unfortunately, with a...

“I solve problems you don’t know you have – in ways you may not always understand.” –Unnamed Compliance Officer, in a recent meeting with me  In my lengthy career in both...

“I solve problems you don’t know you have – in ways you may not always understand.” –Unnamed Compliance Officer, in a recent meeting with me  In my lengthy career in both...