It amazes us how many healthcare facilities don’t always store records appropriately. Check that. People don’t store records properly.

You Can’t Manage What You Can’t See

In every organization there is a moment where the quality department becomes either the trusted operational partner or the operational roadblock. The difference tween the two...

This blog explains how to make healthcare quality education programs more effective through focused efforts. It’s about quality, not quantity. Focus on the fundamentals: establish...

Without a good employee education program, your quality program can suffer. And without a good quality program, patient care can suffer. Compliance can partner with quality to...

Maintaining quality in compliance training is a constant challenge for healthcare organizations of all sizes. Any surge of regulatory changes necessitates prompt, effective...

Traditionally, many healthcare compliance programs have left the work of patient safety and quality to other departments. However, according to the Health and Human Services (HHS)...

On December 11, Juan Soto signed a 15-year, $765 million contract with the New York Mets. It’s the largest free agent contract in Major League Baseball – and sports – history. The...

How would you define quality? We bet that if we asked ten of you, we’d get ten different answers ranging from doing the right thing to ensuring patients are protected and data...