In the hustle and bustle of today’s business world, speed often takes precedence over everything else—especially in the world of a compliance officer. As regulations change or...

Whether you’re resolving a complex billing issue, or advising your leadership team about a business proposal, the ability to effectively make decisions is a valuable asset for any...

When it comes to communicating with healthcare leaders about a requirement or a compliance concern, I’ve found that I need to be mindful of what I like to call “knowledge blind...

In a healthcare compliance setting, hearing difficult or negative feedback can be a regular occurrence. To handle tough feedback well, you need to have the ability to focus on the...

Effective communication is a cornerstone of successful interactions with people, no matter whether your relationship with them is personal or professional. As it relates to...

As compliance officers, we are continually placed in a position to influence the actions of others and help shape our organization’s compliance culture. Unfortunately, with a...

In the business of healthcare, promoting a culture of compliance is not merely a goal – it’s a necessity. Ethical integrity and adhering to regulatory requirements are critical to...

A few weeks ago, I had an interesting experience when I went into an auto-parts store to purchase a replacement air filter for my wife’s car. When I got to the counter, I told the...

As compliance officers, we are continually placed in a position to influence the actions of others. We conduct investigations, advise leadership, educate staff, and more, and it...

As compliance officers, we talk a lot about the factors that directly influence a culture of compliance in our organizations. Of course, things like tone-at-the-top and engaged...